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Our Customers

We provide a service that will always go one step further. We are structured to deliver on time.

We pride ourselves on professional excellence and dedication, always striving to reach another dimension in customer care and reliability.

Professional Services

Supporting clients across the professional services market requires courier and logistics skills that are driven first and foremost by customer needs and timetables and not constrained by infrastructure limitations.  We serve most of the top professional law, accounting and consulting firms by providing a unique tailored approach to all services.  Our outstanding team of industry professionals takes great care delivering the right product at the right price.  This accompanied by a constant view of improvement and innovation guarantees a package tailor made to best meet the needs of our very sophisticated client base.

Financial Services

Transworld has a long and well established track record in providing world class courier and logistics services to major investment banks, commercial banks, private equity firms, hedge funds and money management firms.  Our clients expect competitive pricing, round the clock service and excellent control to ensure the fine balance is achieved between value for money and compliance management.  Our industry leading online management software displays real-time MI reporting based on specific business need and offering detailed audit history.  Our services to these clients include international and UK express courier, storage, pick, pack for investor and public relations, fund launches, fund monthly and quarterly performance updates, newsletters and publications.

Advertising, Marketing and Travel Operators

Some of the leading brands for brand design work with Transworld for our skill in complex material handling, bespoke pick and pack operation and our very flexible approach towards marketing distribution briefs, no matter how large or small.  For our large advertising clients, we work alongside their marketing teams for global product launches and distribute essential POS material and marketing publications across their agency network.  We work with Travel Operators to effectively manage distribution of new travel catalogues, brochures and to fulfill complex packs ready for distribution.

Publishers and Direct Marketing

We are experts in working to fast turnarounds and very shortened timetables with our publishing and direct marketing clients.  During the past few years, briefs have become more complex with lower leads times for turnaround as many of our customers await final confirmation for product launches, rollouts, trials and other marketing campaigns.  Our clients include some of the largest direct marketing and publishing businesses in the UK and we work with them on gift packs, trials, product launches and regular mailings.

Public Organizations

At Transworld we have a long standing reputation working with public sector organizations and understand how to deliver the challenge of delivering real value within an overall budget.  We have helped our clients reduce costs by streamlining existing processes into our more extensive service offerings and allowing real savings to be passed on.  Our services are tailored to allow effective utilization at both a national and local scale, as needs vary quite considerably.

Retail

We have partnered with some of the most prestigious retailers in the World to provide the delivery mechanism for their on-line shopping experience. Offering retail customers the chance to opt for overnight worldwide delivery options to more complex special timed delivery options to booking On-Board Courier deliveries. Our online software provides a simple platform for retail stores and sales teams to view and order POS items for rapid fulfillment and delivery meeting the challenges of both push and pull supply-chain.  An industry leading event stand management system is also integrated into the same platform enabling a single online source for all products including assembly and collection of stands.  We manage giveaway promotional packs and international courier delivery for our clients and their customers.  Our just-in-time capabilities allows our customers to chose Transworld when time is running short ahead of Easter, Summer and Winter promotional periods.  

Charities

Our extensive work with charities allows us to manage end-to-end campaigns from our single premises allowing distribution, mail shots, campaign management, cash collections and thanking and banking services.  Our IT systems allow effective integration with our charity clients and by keeping so much of the service provision (storage, pick, mail shots and cash collection) under one roof we help our clients to keep down costs and deliver the fastest turnaround times possible for national and local campaigns.

Our Users

Head of Marketing

Our online logistics management tool provides complete product and user control so that all marcomms stock can be viewed, controlled, updated, re-ordered, distributed, allocated, charged out and usage levels recorded to allow better than ever control of marketing materials.  By providing central control, brand identity can be effectively enforced, stock levels can be kept available at all times, squirrel stock levels can be minimised and audits can be more effectively completed.  System driven control can allows super-user control of stock to ensure the right levels of approval.  Low-stock alerts and product inactivity alerts ensure that the right level of stock is in place all the time and surplus stock can be quickly identified and recycled.

Marketing Executive

As a regular user, executives have complete control of their virtual warehouse from the convenience of any internet connection.  JPEG and PDF images including live stock counts are visible online, simple to highly complex orders can be placed in seconds in the full knowledge that fast fulfilment and turnaround in the warehouse is guaranteed.  Distribution can be to single individuals or to multiple users, multiple products can be tagged to ensure effective campaign launch and every courier distribution benefits from real time delivery confirmation.  Email alerts provide peace of mind of order status and delivery.

Sales Support

Ensuring sales and marketing literature is effectively distributed across a diverse geography or a diverse set of sales teams becomes a lot easier with our online management tool.  The system allows direct access from field sales person to order sales collateral, corporate gifts and book exhibition stands.  Our turnaround times are super quick, allowing field reps to place an online order with the knowledge that their client literature will reach their audience the very next day.  Exhibition stands are available online to be shared amongst sales team providing high levels of communication and a central booking calendar.

Investor Relations Executives

Demands on Investor Relations teams can be very varied, from regular mailings, to proxy votes and annual reports.  Our distribution capabilities allow investors across geographical regions to be carefully managed to ensure your materials are in line with such needs.   Our account management team typically become a very reliable part of the distribution and build great trust and confidence to handle what invariably are very time sensitive and confidential documents.

Events Managers

Our systems allow effective logistics management of exhibition and sales events.  Materials can be ordered in seconds from the online booking tool,  Products vary from brochures, packs, pop-up stands to goody bags and samples.  Our calendar management system allows various marketing collateral to be pre-booked and secured for specific events which we can then deliver, set-up and return and refurbish ready for future events.  Your entire events package can be ordered and managed from a single ordering process and from the convenience of any online access.

Facilities Managers

Our experience in express courier allows us to effectively work with facilities managers to design the most cost effective and reliable solution for their UK and international courier needs.  Our client base is entirely corporate and their needs are rarely strategically met by a single supplier.  Our systems, processes and services allow effective cost control and management of courier costs across various divisions and departments of our clients which greatly helps facilities managers.

Office Manager

As all areas of the business have differing needs our flexibility and processes allow us to provide office managers a bespoke suite of courier services to suit all areas from MD to general assistants. With 24 hour customer service and late collection capabilities the office manager can react to even the most difficult request.

Post Room Managers

By working closely with post room manager’s for over 35 years we have coupled a comprehensive courier service offering with ease of booking to ensure an efficient process from start to finish. The provision of bespoke reporting and invoicing has also ensured that all post room managers have the information required to report about their areas at hand when required.

 

Contact Us

Find out how we can put these features to work for you.

Click the button on the right or call us on 020 7231 3131.